Our Commitment

Responsible Gaming — Know Your Limits

999 Bets believes betting should be a form of entertainment — not a source of income. We want every player to bet happily, healthily, and in control.

Protection Tools Available
24/7 Support
18+ Only
Player wellbeing is our priority
Set Your Own Limits
Self-Exclusion Feature
View Betting History
Minor Protection
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Need Help? Get in Touch Today

If you feel your betting is getting out of control, don't wait — reach out for help. Our support team is available around the clock at support@999bets.im.

What is Responsible Gaming?

Responsible Gaming means enjoying betting or gaming as entertainment — without letting it cause harm to your personal life, family, or finances. At 999 Bets, we firmly believe that a positive betting experience starts with knowing your limits and knowing yourself.

Millions of people across Bangladesh enjoy cricket and football betting. To keep it fun and safe, we've built a range of protective tools and support features right into our platform.

Remember — winning and losing are both part of betting. Only wager what you can afford to lose without it affecting your everyday life.

Core Principles of Responsible Gaming
1
Set a Budget First

Decide how much you can afford to spend on betting before you start. Never go beyond that limit.

2
Set a Time Limit

Decide in advance how long you'll spend betting each day or week, and stick to it.

3
Don't Chase Your Losses

Chasing a loss with bigger bets is extremely dangerous. Make a conscious effort to avoid this habit.

4
Take Regular Breaks

Non-stop betting can take a mental toll. Take regular breaks and make time for other activities.

Our Protection Tools

6 powerful tools to ensure responsible betting at 999 Bets

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Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Reductions take effect immediately, while increases require a 24-hour waiting period.

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Betting Limits

Set a cap on how much you can wager within a given period. This limit will automatically protect you from excessive betting.

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Session Time Limit

Set a limit on how long you play in one session. You'll get an automatic alert when your time is up, and the session can be closed if needed.

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Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. During this time you won't be able to log in, but your account will remain active.

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Self-Exclusion

You can activate a permanent self-exclusion lasting from 6 months up to 5 years. During this period, no new accounts can be opened and all promotional emails will be suspended.

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Betting History

View your full betting history, win/loss record, and spending breakdown at any time. Know yourself, stay informed.

How to Use the Tools

Activate your protection settings in just a few steps

1
Log In to Account

Log in to your 999 Bets account and go to the profile menu.

2
Responsible Gaming Menu

Click on the "Responsible Gaming" option — all tools are available there.

3
Set Your Limits

Set deposit, betting, or time limits based on what works for you.

4
Confirm

Save your settings. Changes take effect immediately and you'll receive an email confirmation.

Direct Support: If you're unable to log in to your account or need an urgent self-exclusion, email us directly at support@999bets.im. We'll act right away.

Recognise the Signs of Addiction

Watch out for these signs in yourself and those close to you

Chasing losses by placing bigger bets after a loss

Feeling unable to stop betting even when you want to

Hiding your betting from family or friends

Borrowing money or dipping into savings to fund betting

Neglecting work, studies, or relationships

Feeling restless or irritable when not betting

Spending more than your daily betting budget

Feeling frustrated at being unable to quit betting

Keep in mind: If you recognise even one of these signs in yourself, it's time to seek help. Addiction is not a weakness — it's a problem with a solution.

Self-Assessment

Answer these simple questions to see how healthy your betting habits really are

Did you exceed your set betting budget last month?

No, never
Sometimes
Often

After a loss, have you found yourself placing bigger bets to try to win it back?

No
Sometimes
Yes, often

Have family members or friends expressed concern about your betting?

Never
Once or twice
Yes, more than once

Have you tried to stop betting but couldn't?

No
Sometimes it feels difficult
Yes, I couldn't

Minor Protection

999 Bets strictly enforces an 18+ policy. Age is verified at registration and identity is confirmed through our KYC process.

Our advice to parents — use parental control software to prevent your child from accessing any online betting platform.

  • Mandatory age verification at registration
  • National ID verification for KYC
  • Instant suspension of suspicious accounts
  • Permanent account closure upon identification of a minor
  • Swift action on parental complaints
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Strictly prohibited for under-18s

Keep the minors in your family away from betting. Help them build a better future.

A note for parents: If you suspect your child is using 999 Bets, contact us immediately at support@999bets.im. We'll take action within 24 hours.

FAQ

Responsible Gaming — Frequently Asked Questions

Yes. When you activate self-exclusion, you can still withdraw any remaining balance from your account. Only new deposits and betting will be blocked. Contact support to process your withdrawal.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour cooling period — a safeguard put in place for your own protection.

No. During a cooling-off or self-exclusion period, all promotional emails, bonus offers, and advertisements will be automatically suspended.

Our support team is available 24/7 at support@999bets.im. You can also talk to someone you trust. Seeking advice from a mental health professional is the most effective step you can take.

No. If you attempt to open a new account on 999 Bets during a self-exclusion period, we will detect it and close that account immediately. Self-exclusion applies across all devices.

You can view your full betting history, win/loss stats, and total spending breakdown for the past 12 months. For older records, reach out to our support team.
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Play Responsibly, Play Happily

999 Bets is here for you — for the fun and for your safety. Join today and enjoy a responsible betting experience.

Player Protection Guaranteed Take Control of Your Own Limits 24/7 Support 18+ Only
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